Darn.īut then, after closing the installer, Windows 7 helpfully suggested that I re-run with some “suggested settings.” That did the trick. When I ran the installer, however, it just flashed a message about not being able to find any Sound Blaster cards on my computer. So I went to the Creative Support site, dug around in their archives (note: you have to do a search at the bottom of the product page to see all the downloads), and found some Windows XP Drivers for my old Soundblaster Live.Īlthough the driver I found was a bit outdated, I thought it was worth a try. All hardware, that is, except for my poor, old Sound Blaster Live! card. Most hardware was recognized out of the box, even a WiFi card that Windows XP never was able to find on its own. There is no way Vista would approach usability on that old hardware, but Windows 7, suprisingly, does just fine. We will then arrange an exchange or refund as soon as possible, once the return has been processed as per the above returns policy.I’ve recently been playing around with my old Athlon XP 1800 box and Windows 7. If you receive a damaged product please call us as soon as possible on 08 to inform us about this issue. We want you to be absolutely satisfied with your Blackmore IT product and would recommend that, where practicable, you unpack and check it for any transit damage as soon as your product arrives. However, in all cases we do reserve the right to inspect the product and verify the fault, if you would like to discuss this further please call us on 08, alternatively follow the returns policy above.

We sincerely apologise if your product develops a fault within its warranty period, and if the fault occurs within 30 days of purchase (or delivery) we will always offer you an exchange or refund. If you need to return your purchase from us, whether you bought it online or over the phone, the product can be returned for a full refund within 21 days of delivery as long as it's still in its original, unopened anti static (a silver coloured bag or pink bubble material) packaging. Please print this return documentation by clicking here and ensure you include this documentation with a copy of your proof of purchase within the return. We understand that occasionally products may need to be returned to us, but we are here to help make the process easier.įor all returns to Blackmore IT you will need to complete a return merchandise authorisation (RMA) form in order for us to process your refund or replacement during the product's warranty period.

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